The awkward ones first, because those are the ones you came here for.
It copies the candidate's own wording rather than rewriting it, which is the design choice that makes accuracy checkable — you can put the original and the output side by side and see whether anything moved. Where a CV doesn't state something, the field comes back blank rather than guessed, because an invented phone number is far worse than a missing one. It should still be read before it goes to a client.
You can, and for one CV it's fine. The differences that matter at volume: this produces a Word document in your actual template rather than text you then reformat, it strips contact details and verifies they're gone, and it won't quietly improve a candidate's achievements — which is exactly what a general chatbot does when you ask it to tidy a CV, and exactly what you can't send to a client.
No. The file is read in memory and discarded when the request finishes — no bucket, no queue, no backup. We keep your email, your agency name and a count of CVs run. The full detail is here, including who else touches the data.
Reasonable, and expected — you'd be the controller and we'd be the processor. There's one here. If your legal team wants changes, email and we'll work through them rather than telling you it's non-negotiable.
PDF and Word (.docx), up to 10MB. Scanned PDFs work too — if there's no text layer, the pages are read as images. Legacy .doc files don't work yet; re-save as .docx. Output is always .docx so you can edit it.
Those are the ones it was built against. Sidebars, tables, dates in three different formats in the same document, headers and footers that shouldn't end up in the content. A tidy single-column CV is easy; the messy ones are the reason this exists.
Yes — there's a checkbox. It's off by default, deliberately, because the expensive mistake only goes one way.
Ten CVs free to try. £79 a month for unlimited after that, with everyone in your agency included — no per-seat charge. Pricing in full.
If it isn't saving your team real hours within a fortnight, tell us and we'll refund the month. No form to fill in.
The person who wrote it. There's no support tier and no queue — which cuts both ways, and we say so plainly.
Something not answered here? Email it over — it reaches the person who built the thing, and the answer usually comes back the same day.