Add-on · Phone answering for restaurants

Every call answered.
In your guest's language.

Venditas picks up your restaurant's phone when your staff can't. It books tables, takes parcel orders and answers menu questions in Hindi, Tamil, Bengali, Gujarati, Hinglish and 9 more Indian languages, then confirms each one on WhatsApp.

Works on its own, or with Venditas POS, where phone orders land straight on your counter screen.

  • No card required
  • Keep your existing number
  • Stop anytime on WhatsApp
+91 98XXX XX214
Incoming · Sat 7:52 PM · 00:00
Venditas
  1. Guest

    Hello, aaj raat 9 baje chaar logon ke liye table milega?

  2. Venditas

    Ji, 9 baje chaar logon ki table available hai. Kis naam se book karun?

  3. Guest

    Mehta. Aur ek baby chair bhi rakhna, please.

  4. Venditas

    Ho gaya. Mehta ji, 4 log, aaj 9 baje, ek baby chair. Confirmation WhatsApp par bhej diya hai.

Example conversation. Your agent uses your menu, prices, timings and table rules.

The problem

The phone rings loudest when nobody can pick up.

Friday at 8:30 PM, your staff are at the tables and the phone goes to missed call. That caller doesn't wait. They book elsewhere or order through an app that takes a commission. Work out what that costs you with your own numbers.

Check your call log for missed calls between 7 and 10 PM. In a 2026 study of 12,091 calls to US restaurants, quick-service outlets answered only 59.9%.
Business walking away each month
₹63,000
based on your numbers above
Unanswered calls / month180
Lost orders & bookings / month90
Venditas / month₹9,999

A direct phone order also avoids the 18–28% commission food apps charge.

What it handles

Four jobs your front desk does all night. Done on every call.

01

Table bookings

It checks your slots, books the table and handles changes and cancellations. It also notes the details your staff would, like a birthday, a high chair, or a table by the window.

Sunday 1 PM, table for 12? It follows your rules for large groups. It confirms the booking, or passes it to the manager.

02

Parcel & phone orders

It takes the full order with every change, reads it back, gives the total from your menu, and tells the caller when it will be ready.

"Two dal makhani, one less spicy, extra butter naan." It gets every item and change down and repeats the order to the caller.

03

Menu & timing questions

It answers questions like "Is this Jain?", "Do you have egg-free cake?", "Is there parking?" or "What time does the kitchen close?" using what you've told us, not guesswork.

"Jain pav bhaji milegi?" It knows which dishes can be made without onion, garlic or potato, and says so.

04

WhatsApp confirmations

Every booking and order is confirmed on the caller's WhatsApp, and you get a copy. You don't have to write anything down on a notepad.

9:02 PM. The guest gets "Table confirmed · 4 guests · 9:00 PM", and you get the same message.

When it hands over to your staff

  • Complaints and refund requests
  • Large events and catering enquiries
  • Anything outside the rules you've set
  • Any caller who asks for a person
Sample calls

It speaks the way your guests speak.

Not textbook Hindi. Real calls switch languages mid-sentence, use local dish names, and ask for "kam teekha". Here's how four of them go.

Guest

Bhaiya, ek parcel order karna tha. Do dal makhani, chaar butter naan.

I want to place a parcel order. Two dal makhani, four butter naan.

Venditas

Ji zaroor. Dal makhani normal spicy rakhun ya kam teekha?

Sure. Should the dal makhani be regular spicy or less spicy?

Guest

Ek kam teekha. Aur ek jeera rice add kar do.

One less spicy. And add one jeera rice.

Venditas

Do dal makhani, ek kam teekha, chaar butter naan, ek jeera rice. Total ₹1,040. Pickup 25 minute mein ready hoga.

Two dal makhani, one less spicy, four butter naan, one jeera rice. ₹1,040. Ready for pickup in 25 minutes.

These are written examples. Dishes and prices are illustrative. Want to hear it live? Book a demo and we'll call you in your language.

How it works

Live on your number without changing it.

You don't install any app or buy any hardware. We do the setup; you check it before any guest hears it.

1

A 30-minute call with us

Share your menu, prices, timings, table layout and house rules. A photo of your printed menu works fine.

Your effort: 30 minutes
2

We build it and you test it

We set up your agent. Call it yourself, try to trip it up, and tell us what to change. Nothing goes live until you're happy.

You approve it first
3

Switch on call forwarding

Forward calls from your existing number, all the time or only when the line is busy or goes unanswered. To switch it off, dial one code.

Your number stays yours
Pricing

Simple plans. Less than one missed order a day.

Every plan has every feature and all 13 languages. Plans differ only in how many calls are included, and your agent never stops answering when you go over. The first 14 days are free.

Recommended

Outlet

For outlets that forward the calls their staff can't pick up.

₹9,999/ outlet / month

300 calls a month included · Extra calls ₹30 each

  • Table bookings, changes, cancellations
  • Parcel & phone orders with every change noted
  • Menu, timings & location questions
  • WhatsApp confirmations to guest & you
  • 13 Indian languages + English & Hinglish
  • Menu & price changes made the same day
Start your free trial

Busy

For busy and delivery-heavy outlets that forward every call.

₹19,999/ outlet / month

700 calls a month included · Extra calls ₹25 each

  • Everything in the Outlet plan
  • About 23 calls a day included
  • Extra calls at ₹25 instead of ₹30
  • Room to forward every call, not only missed ones
Start your free trial

Chains & high volume

For 5 or more outlets, cloud kitchens and kitchens taking hundreds of phone orders.

Let's talk

Per-order pricing, or a lower price per outlet

  • Everything in the Busy plan
  • Calls routed to the right outlet
  • Central menu with outlet-level changes
  • A named person on our team for you
Talk to us
14 days free, no card Billed monthly, no lock-in Cancel with one WhatsApp message ₹1,000 cashback per outlet you refer

Prices are per outlet, plus applicable taxes. Calls under 20 seconds, like hang-ups and wrong numbers, aren't counted.

Referral cashback

Know a restaurant that misses calls? Get ₹1,000 cashback.

Tell us about a restaurant. When their outlet starts paying for Venditas, we send you ₹1,000 by UPI. Every outlet counts, and you don't need to be a customer.

1

Send us their name

Message us on WhatsApp with the restaurant's name, city and the owner's number. Tell them you're referring them, so they expect our call.

2

They try it free

We set up their agent and they use it on real calls for 14 days, with no card. We keep you posted on WhatsApp.

3

You get ₹1,000

Once their outlet pays its first month, we send ₹1,000 cashback to your UPI ID. A chain with 3 new outlets means ₹3,000.

Refer a restaurant on WhatsApp

One-time ₹1,000 per new outlet, paid by UPI within 7 days of that outlet's first paid month. The outlet must be new to Venditas. If two people refer the same outlet, the first referral counts. Your own outlets don't count. We may change or end this offer, but referrals already made will be honoured.

A straight answer

We're a new company. We don't have a wall of logos yet, and we won't make one up.

What we do have is a product built for how Indian restaurants actually work, and the time to set it up properly for every restaurant we take on.

So instead of testimonials, here is what we promise.

— The Venditas team
  • You try it before you pay14 days on your real calls. No card. On day 15 we ask whether you want to continue. If you say no, it stops.
  • Nothing goes live without your approvalYou test the agent yourself first. You decide which calls it takes and when.
  • You can leave in two minutesTurn off call forwarding and your phone rings as it always has. Monthly billing, no contract.
  • A real person on WhatsAppYou message us directly on +91 86899 49994, not a ticketing system.
  • Your guests' data is not for saleGuest details are used only to serve your restaurant. We never sell or share them.
Your data

Your guest list stays your guest list.

Yours, not ours

Guest names, numbers and orders belong to your restaurant. You can see your calls and edit your details in your dashboard, anytime.

Never sold

We don't sell guest details, and we don't send your guests marketing messages.

Deleted on request

If you leave, we delete your data when you ask us to.

Built around India's law

We're building our data practices around the Digital Personal Data Protection Act, 2023. Read our privacy policy.

Questions

What owners ask us first.

Something else on your mind? Ask us on WhatsApp. We reply ourselves.

Will my guests know they're talking to a computer?

If they ask, it tells them. It speaks naturally, with no "press 1 for bookings" menus, but it never pretends to be a person. Most callers just want their table or order sorted, and it does that quickly.

Which languages does it speak?

13 Indian languages: Hindi, Marathi, Gujarati, Punjabi, Sindhi, Urdu, Bengali, Assamese, Nepali, Tamil, Telugu, Kannada and Malayalam. It also speaks English. It also handles mixed speech like Hinglish or Tanglish. It replies in whichever language the caller uses.

What if it gets an order wrong?

It reads every order back to the caller before confirming, and both you and the guest get it in writing on WhatsApp. If something is unclear, it asks, and if it's unsure, it passes the call to your staff instead of guessing.

Do I need a new phone number?

No. You keep your current number, including landlines, and forward calls to Venditas. You can forward every call, or only the ones your staff don't pick up.

What happens after the 14-day trial?

The trial covers 14 days or 200 calls, whichever comes first. Then we ask whether you want to continue. If you do, you pick a plan and pay monthly. If you don't, turn off call forwarding and that's the end of it. There's no card on file, so nothing is charged automatically.

What if my menu or prices change?

Change it yourself in your dashboard, or send it on WhatsApp. A photo of the new menu is enough, and we update your agent the same day.

Is there a limit on calls?

Your agent never stops answering. Each plan includes a set number of calls a month: 300 on Outlet and 700 on Busy. After that, extra calls are ₹30 each on Outlet and ₹25 on Busy. Calls under 20 seconds, like hang-ups and wrong numbers, aren't counted.

Do you have a referral offer?

Yes. Refer any restaurant and get ₹1,000 cashback for every outlet that becomes a paying customer. It's paid once per outlet by UPI, after that outlet's first paid month. You don't need to be a Venditas customer to refer. How it works.

This Saturday, every call gets answered.

Book a 30-minute call. We'll set up your agent on your menu, and you can try it on real calls for 14 days before paying anything.

Book your setup call WhatsApp +91 86899 49994

14 days free · No card · Cancel anytime

Start 14-day free trial