Bring regulars back. Fill the quiet hours.
Loyalty points by phone number, happy hours, weekday deals and coupon codes, all inside your POS. The POS checks every rule, prints the points on the bill, and shows you what each offer brought in.
- No cards, no app
- Rules checked by the POS
- Results in your reports
A restaurant loyalty program gives regular guests something back, so they choose you again. In Venditas the guest’s phone number is their account: they earn points on every paid bill (you set the rate, such as 5 points per ₹100) and use them as money off later. Offers cover happy hours, weekday deals, “order direct” discounts and codes for Instagram or WhatsApp. Separate loyalty tools often cost a few thousand rupees a month; here they are part of the ₹3 a bill.
Loyalty points
- Earn: points per ₹100 on every paid bill with the guest’s number. Bills below your minimum earn nothing.
- Welcome points on a guest’s first paid visit, if you like.
- Use: at billing the counter types the number and sees “Lata has 240 points”. One tap uses them, up to the share of the bill you allow.
- Lapse: points go after the days you choose without a visit, so old balances don’t pile up.
- A cancelled bill gives the points back and takes off what it earned.
- The printed bill says what the guest earned; the bill on WhatsApp shows their balance.
Offers, happy hours and codes
- % or ₹ off, on the whole bill or only some menu sections.
- When: days of the week, a time window (22:00 to 02:00 works too), start and end dates.
- Where: dine-in, takeaway, delivery or your online page.
- Limits: a minimum bill, a cap on % offers, once per guest, or the first 100 bills.
- Codes for Instagram, flyers and WhatsApp campaigns, so you see which one works.
- Applies by itself when you want: on online orders, and already picked on the bill at the counter.
Offers that work for Indian restaurants
| Offer | Why |
|---|---|
| Happy hours: 20% off drinks, 4 to 7 pm | Fills the slow afternoon |
| Weekday lunch: 10% off, Mon to Thu | Brings office crowds on quiet days |
| Order direct: 10% off online orders above ₹400 | Moves regulars off the delivery apps |
| We miss you: ₹100 off, code COMEBACK, once per guest | For guests who haven’t come back in a month |
| Birthday treat: 15% off, code BDAY15 | For the birthday group in your campaigns |
Each one is a ready idea in Marketing → Offers. Pick it, change the numbers, save.
See what it brought in
Reports show each offer’s bills, their sales and the discount given, and Reports → Value adds up bills from returning guests and points used each month. The watch list records every offer and point used, with the staff member’s name.
Pair it with WhatsApp campaigns: message the guests who haven’t come back, with a code, and see who returned within 14 days.
Setting it up
- Marketing → Loyalty: switch points on and set the rate, the minimum, how much of a bill points can pay, and when they lapse.
- Marketing → Offers: start from an idea or make your own.
- Ask for the guest’s number at billing. That’s all the counter has to do.
Good to know
1 point is always ₹1. Points and offers come off the bill before GST, like any discount shown on the bill. Points belong to one outlet. Guests can’t see or change their points except through a bill you send them.
Quick answers
How does a restaurant loyalty program work in Venditas?
The guest gives their phone number at billing. When they pay, they earn points (for example 5 points per ₹100), and 1 point is ₹1 off a later bill. You choose the rate, when points can be used, how much of a bill they can pay, and when they lapse.
Do guests need a card or an app?
No. Their phone number is their card. The bill and the WhatsApp bill show the points they earned and their balance.
Can I run happy hours?
Yes. An offer can cover the whole bill or only some menu sections (like drinks), only on some days and between set times, for dine-in, takeaway, delivery or online orders. Staff see it on the bill; it can also apply by itself.
How do coupon codes work?
Give an offer a code like INSTA10. Guests show it at the counter or type it on your online ordering page. You can limit it to once per guest or the first 100 bills, and Reports shows how many bills each code brought.
Can staff misuse offers?
Offers follow your rules: the POS checks the day, time, minimum bill and limits, and every offer and point used is in the watch list with who did it. Staff can’t change an offer’s value.
Does it cost extra?
No. Loyalty, offers and codes are included in the ₹3 a bill, like everything else.
See it with your restaurant in mind.
Ask the founders to show an order, a KOT and a bill on a call. Tell us your bill count and printer model; we’ll work out the cost and setup with you. 30 days free, then ₹3 per paid bill. First 100 restaurants: we set it up for you, free.